The Way of Care

What Thought Leadership Really Asks of You

Most people think of thought leadership as a project. And they’re right in more ways than they might realize.

In marketing circles, a project signifies something finite. A campaign, a series of posts, a PDF with a headline. It has goals, endpoints, and metrics. It’s scoped, resourced, and shippable.

These tactical projects are important. They support pipelines, sales motions, and internal visibility. However, in the worst cases, projects can become something you “just have to get through.” They morph into boxes to check and hurdles to clear.

This frustration tends to build in complex subject areas like institutional financial services and capital markets.

Marketers push while thought leaders pursue other business priorities. Thought leaders find it challenging to bridge the gap between their beliefs and what marketers provide for review.

Thought leadership requires more than tactical projects and fixes, though. What matters more is that you’re providing transformative meaning. In fields such as asset servicing, fund ops, or capital structuring, your firm aims to create positive impacts at key moments in asset lifecycles.

At that level, meaning demands more. It demands care. A project of meaning is grounded in long-range intention.

Responsibility Over Metrics

Care is where thought leadership evolves into a way of being for individuals and their organizations. I don’t mean “customer care” or “service.” It comes before those needs.

To care is to pay structured attention to what matters for those affected by your choices. It means recognizing people not as abstractions or engagement numbers, but as individuals navigating their own stakes, pressures, and responsibilities. It means remaining with complexity long enough to reveal what’s at risk and what’s possible.

As such, leading with thought means taking responsibility for how others come to terms with complexity. Your clarity helps others interpret a shifting landscape and act with greater confidence. Your insight becomes guidance shaped by experience and judgment, offered in service of someone else’s clarity. It helps them understand a trend with greater confidence or weigh a decision with more discernment.

Whether you work in hedge funds, structured credit, investment operations, digital assets, or compliance, your insight becomes part of a larger system. You shape how capital moves. You influence how others allocate risk, identify opportunity, and build trust. The same is true for thought leadership in other domains. When your thought leadership embodies care, it strengthens the system’s ability to act with both intelligence and integrity.

Reframing the “Project”

A project, in its deepest sense, begins with a commitment. It gathers meaning through sustained attention, as you return, refine, and stay with an idea until it carries weight. This sustained attention is how thought leadership takes root. Isolated insights tend to fall short. But the pattern they form over time helps others see more clearly, decide more carefully, and act with greater purpose.

When you build that pattern, you’re sharing a point of view while also shaping a durable structure that holds meaning, invites participation, and leaves room for others to find their place in it.

A project becomes real when it carries the imprint of intention, reflecting your care in what it expresses and in how it endures. It becomes meaningful when others can rely on it, return to it, and carry its clarity into their own work.

The Ethical Ground of Care

In high-stakes fields, others value what you say when it helps them understand what’s changing and why it matters. This distinction is especially relevant in institutional finance, where decisions ripple outward.

You choose what to highlight. You decide what to simplify. You frame what’s at stake. These choices shape someone else’s understanding, and by extension, their decisions.

Consider something as specific as private debt reporting. When a pension manager must explain a drop in yield and is forced to reconstruct the narrative from fragmented reports, the issue isn’t just data hygiene. It’s an interpretive failure. By offering a clearer way to present investment rationale and early indicators, you’re restoring a line of fiduciary accountability between investor and beneficiary.

Theory and Practice

This ethical foundation isn’t abstract idealism. In institutional finance, where your insights influence capital allocation, risk assessment, and fiduciary decisions, the stakes are too high for careless communication. The question becomes: how do you translate this sense of responsibility into the day-to-day work of strategy and communication?

It starts with changing how you understand your audience.

  • What do they already believe?
  • Where do they feel confident, and where are they uncertain?
  • What pressures are influencing their priorities?
  • What problems are they trying to solve that they might not yet know how to articulate?

Strong thought leadership works when it starts with those questions, meets people where they are, and offers a way forward. You might reframe a risk, clarify a tradeoff, or point to an overlooked opportunity. You might help them reinterpret familiar problems in a way that makes new action possible. You might cut through the noise of an overhyped topic like AI.

The move is to influence through alignment. You align what you offer with what they are ready to see while also extending the horizon toward what’s possible, not just what’s familiar. You invite movement. You create a path from concern to clarity, from friction to resolution.

When you do this well, you change how someone sees a decision. You shift what feels possible. You make your ideas easier to grasp, easier to act on, and easier to trust.

Reciprocity

Thought leadership isn’t only about shaping how others see. It also shapes the person doing the thinking.

The process of articulating, testing, and returning to your ideas over time transforms how you see. You start to distinguish what’s essential from what’s easy. You develop discernment. The act of offering thought is also a way of learning what matters most.

As you return again and again to your message, new questions emerge. You start to see your assumptions more clearly. You notice how your priorities evolve. The process invites moral learning as you discern more precisely what to emphasize, what to withhold, and what to say even when it’s hard.

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What This Means in Institutional Finance

In this deeper sense, a project represents the narrative arc we assign to our actions. It is a wager that our care will matter.

Private Debt Reporting

Consider quarterly investor reports that arrive 45 days late, filled with technical jargon that obscures whether underlying assets are performing. A care-based approach asks: What does the pension fund manager actually need to understand about risk? Instead of checking compliance boxes, you might promote an approach to reports that lead with performance narratives, highlight early warning indicators, and explain covenant breaches in plain language. The extra effort signals that you understand their fiduciary responsibility to retirees, not just their contractual obligation to receive data.

Fund Administration

When NAV calculations are delayed because trade confirmations sit in email inboxes, the problem escalates from efficiency to trust. Fund administrators who offer insights on redesigning workflows to capture trades in real time are not only streamlining processes but also ensuring that managers can depend on month-end valuations when making allocation decisions that impact thousands of investors.

Structured Credit

A CLO manager can benefit from tools and insights that help convey selection criteria in plain language instead of relying solely on credit models. Rather than simply presenting historical default rates, they might guide investors through specific scenarios: ‘If commercial real estate drops 15%, here’s which tranches get hit first and why.’ Promoting this transparency can help assess risk pathways and scenario outcomes with greater foresight and foster trust that endures market volatility.

Regulatory Change Impact

When new derivatives regulations emerge, most firms focus on compliance costs. However, a thoughtful analysis may reveal that the new rules actually favor firms with robust risk management infrastructure. By framing regulatory change as strategic positioning rather than a compliance burden, you can help clients recognize first-mover advantages. This enables them to create opportunities to win business from competitors who are still trying to understand reporting requirements.

The Commitments You Make Visible

Every fund, every structure, every offering reflects a set of decisions. These decisions illustrate what you believe capital should enable, protect, or make possible. Thought leadership brings these choices into the open.

When that clarity is consistent, it builds trust. People begin to connect your ideas with a broader pattern, gaining an understanding of what to expect from you.

This mindset elevates thought leadership beyond project output. It becomes a signal of presence and accountability. It demonstrates that what you bring to market embodies a larger commitment and that you intend to uphold it.

Five Ways to Work in the Way of Care

If you’re leading a team, building a firm, or trying to articulate what you stand for, consider these five practices to operate from a place of care rather than relying solely on project management and content checklists.

  1. Frame your insight as a gift.
    Before writing or sharing, ask: what am I helping others see more clearly? What confusion am I relieving?
  2. Start with stakeholder perception.
    Understand where your audience stands. What beliefs, pressures, and decisions are shaping how they receive your message?
  3. Make space for long arcs.
    Choose a topic or theme you’re willing to stay with. Resist the urge to finish the conversation too quickly.
  4. Invite participation in meaning.
    Use language that welcomes others into the thinking, not just the conclusion. Let readers feel the shape of your thought, not just its summary.
  5. Align your stance with your value.
    Let your presence in the market reflect the same care you bring to product, process, and strategy. Let your thought leadership show how your firm thinks, not just what it sells.

Where This Comes From

This piece is informed by a range of traditions and thinkers that treat care not as sentiment, but as structure: how we live, how we relate, and how we come to know what matters.

  • Aristotle expressed the idea of phronesis, or practical wisdom as the notion that good judgment emerges from action informed by purpose.
  • Simone de Beauvoir argues that freedom becomes meaningful only when it supports the freedom of others.
  • Emmanuel Levinas reminds us that responsibility begins with the face of the Other, before any plan or intent takes shape.
  • Feminist ethicists like Carol Gilligan, Nel Noddings, Joan Tronto, and Eva Feder Kittay, portray care as structured, responsive, and capable of reshaping entire systems when taken seriously.
  • Alasdair MacIntyre locates the source of a practice’s integrity (in finance, law, medicine, and more) in intrinsic rewards and long-term commitments.
  • Leadership expert Ronald Heifetz clarifies how adaptive responsibility means staying with hard problems and leading in conditions of uncertainty, which can only be realized through faithful engagement with a practice over time.
  • Spiritual traditions like Mahāyāna Buddhism and Christian agape shed light on how compassion and unconditional love can be a way of acting in the world with clarity and presence.

If You’re Curious…

Readings in Care, Meaning, and Thought
  1. The Ethics of Ambiguity – Simone de Beauvoir
    A clear and concise exploration of ethical freedom and responsibility in a world without guarantees. Grounded in existentialism, it lays the foundation for action as a moral wager.
  2. Nicomachean Ethics – Aristotle
    The source text for virtue ethics and phronesis. Look for annotated editions and recent translations—focus on Books I–III and Book X for practical wisdom and flourishing.
  3. In a Different Voice – Carol Gilligan
    A landmark work in moral psychology and care ethics, exploring how relational attentiveness and contextual responsibility offer a different, equally valid form of moral reasoning.
  4. After Virtue – Alasdair MacIntyre
    A critique of modern professional culture and a compelling argument for practices guided by internal goods, tradition, and integrity.
  5. The Gift – Lewis Hyde
    A lyrical meditation on creative labor, generosity, and how the most meaningful work circulates outside of transactional economics.
  6. Leadership Without Easy Answers – Ronald Heifetz
    A pragmatic guide to leadership in complex systems—focused on responsibility, perception, and the adaptive challenge of holding space for transformation.

Note: The links above are affiliate links. I’m using them in lieu of paid subscription tiers or digital tip jars. Seems like a much more graceful way to generate financial support while sharing more thinking and writing that can guide thought leadership.



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